les recordamos que la mascarilla sigue siendo obligatoria dentro de los trenes. Asimismo está prohibido consumir alimentos en el interior de los vehículos y fumar en toda la Red de Metro y Metros Ligeros. Gracias por su colaboración.
We are a responsible, sustainable mobility company that puts its daily effort into providing its passengers with an efficient, high-quality service.
Mlo has a Strategic Plan aimed at implementing a management model based on sustainable development principles.
This Plan has strategic objectives and priority lines of action and continues to incorporate new processes for the monitoring and evaluation of results, becoming a living model that adds value and closes the circle of continuous improvement.
A scorecard with the company's main sustainability indicators makes it possible to measure and monitor the results obtained, as well as to set the appropriate priorities to achieve the established objectives.
GOOD GOVERNANCE, RESPONSIBILITY AND INTEGRITY
At Metro Ligero Oeste (MLO) we have always been committed to adopting good governance, transparency and integrity practices with the aim of implementing a sustainable corporate governance model. As a result of this commitment, we have addressed a variety of Environmental Social Governance (ESG) management-related topics in an attempt to adopt the main trends in this matter at the national and international level.
PEOPLE AND THEIR DEVELOPMENT
Our values focus on the development of our workers and our commitment to them, one of our main stakeholders. Through a policy that embraces talent management and the development of innovation capability, we improve our professionalism day by day and reinforce the pride of belonging to the organisation, always shunning any type of discrimination.
RELATIONS WITH THE COMMUNITY AND OTHER STAKEHOLDERS
The cornerstone of our strategic sustainability plan is based on ongoing dialogue with our stakeholders. We are making strides to improve our listening and communication mechanisms in order to better identify and meet their needs.
We care about our local community, our users and our workers, ensuring we invest our efforts in improving their quality of life.
ENVIRONMENTAL IMPACT MANAGEMENT
At Metro Ligero Oeste, aware of the importance of transportation as an activity having a considerable impact on the environment, we have developed, since our inception, environmental awareness that is implicit in all levels of the organisation.
For this reason, we have an Environmental Management System in place that makes a significant effort to reduce our impact on the environment and with which we have achieved notable progress in terms of emission savings, waste management and energy and water consumption.
This system is coupled with a Strategic Sustainability Plan which, for its part, allows us to define important issues, objectives, lines of work and to improve processes relating to the delivery of a safe, quality service, through the analysis of the possible risks and opportunities we face.
