Introduction

At Metro Ligero Oeste, S.A., we are committed to universal digital accessibility, and we work continuously to ensure that our digital assets can be used by everyone, regardless of their abilities, age, or personal circumstances.

Our Accessibility Statement is based on the latest version of the harmonised European technical standard EN 301 549, which is the European digital accessibility standard approved by the European Commission. This standard defines the accessibility requirements for technological products and services.

The scope of this statement covers https://www.metroligero-oeste.es, excluding embedded content from external domains. However, Metro Ligero Oeste, S.A. and its third-party suppliers maintain an active commitment to improving the accessibility of external content included on our Digital Asset, with the aim of ensuring the most inclusive digital experience possible.

Our objective is to continuously monitor and correct any digital accessibility barriers, with the goal of providing an inclusive and seamless experience for all users.

Beyond regulatory compliance, Metro Ligero Oeste, S.A. aspires to exceed legal requirements regarding digital accessibility. Our commitment is to achieve the highest accessibility standards, with the goal of meeting AAA-level criteria, continuously improving the usability of our digital products, and obtaining certifications that endorse our excellence in accessibility.

To achieve this ambitious goal, we have implemented a comprehensive digital accessibility service (S.I.A.), developing and implementing comprehensive corrective measures that include specialised training for our teams, systems for continuous evaluation and improvement of accessibility, and proactive actions on both our websites and mobile applications, with the ultimate purpose of ensuring a truly universal and inclusive digital experience.

Adopted Criteria

Metro Ligero Oeste, S.A.sollows the EN 301 549 standard to ensure the digital accessibility of its Digital Assets. Some of the features implemented to improve content accessibility are:

• (9.1.3.1)We are auditing structural elements such as headings, field groupings, lists, and tables to verify that visual relationships are also correctly reflected in the code.

• (9.2.4.4) We are strengthening the wording of link texts to make them more descriptive on their own and understandable without needing additional context.

• (9.4.1.2)We are working on improving the semantic accessibility of all custom components, ensuring that they correctly convey their role, state, and value to assistive technologies.

• (9.1.4.3) We are using automatic and manual tools to check that the contrast between text and background meets the minimum required standards to ensure legibility.

• (9.1.1.1) We are conducting a thorough review of all meaningful images to ensure they have appropriate alternative texts (alt), ensuring that visual information is also accessible to people with visual impairments.

• (9.1.4.1) We are adding additional visual cues such as underlining, icons, or explanatory text to prevent colour from being the only means of conveying information.

• (9.3.1.1) We are validating that the site's main language is correctly defined in the code, making it easier for assistive technologies to read

Preparation of this provisional accessibility statement

This statement was prepared on 26/06/2025.

The method used to prepare the statement was an automated review, based on the requirements of the EN 301 549 standard, carried out by Everycode S.L. on 26/06/2025.

Everycode S.L. has an independent inspection unit accredited by ENAC (National Accreditation Body) in accordance with the requirements set out in the ISO/IEC 17020 standard, for the inspection of websites and mobile applications under the EN 301 549 standard.

Last revised: 26/06/2025 .

Observations and contact information

We value your active participation in the continuous improvement of our digital accessibility. If you would like to make suggestions, report incidents, or request information about our website's accessibility, you can contact us through the following channels:

● Telephone: 900929392

● Email: atc.mlo@metroligero-oeste.es

● Link to form: https://www.metroligero-oeste.es/atencion-al-cliente#contact

Introduction

At Metro Ligero Oeste, S.A. we are committed to universal digital accessibility, and we work continuously to ensure that our digital assets can be used by everyone, regardless of their abilities, age, or personal circumstances.

Our Accessibility Statement is based on the latest version of the harmonised European technical standard EN 301 549, which is the European digital accessibility standard approved by the European Commission. This standard defines the accessibility requirements for technological products and services.

The scope of this statement covers the Metro Ligero Oeste Android application, excluding embedded content from external domains. However, Metro Ligero Oeste, S.A. and its third-party suppliers maintain an active commitment to improving the accessibility of external content included in our Digital Asset, with the aim of ensuring the most inclusive digital experience possible.

Our objective is to continuously monitor and correct any digital accessibility barriers, with the goal of providing an inclusive and seamless experience for all users.

Beyond regulatory compliance, Metro Ligero Oeste, S.A.aspires to exceed legal requirements regarding digital accessibility. Our commitment is to achieve the highest accessibility standards, with the goal of meeting AAA-level criteria, continuously improving the usability of our digital products, and obtaining certifications that endorse our excellence in accessibility.

To achieve this ambitious goal, we have implemented a comprehensive digital accessibility service (S.I.A.), developing and implementing comprehensive corrective measures that include specialised training for our teams, systems for continuous evaluation and improvement of accessibility, and proactive actions on both our websites and mobile applications, with the ultimate purpose of ensuring a truly universal and inclusive digital experience.

Adopted Criteria

Metro Ligero Oeste, S.A. follows the EN 301 549 standard to ensure the digital accessibility of its Digital Assets. Some of the features implemented to improve content accessibility are:

• (11.1.3.1) Progressive improvements are being made to the software to ensure that the semantic structure (headings, lists, content regions) is correctly interpreted by assistive technologies. This requirement applies to both open and closed functionality, with adapted procedures for each case.

• (11.2.1.1) The software is being adjusted to ensure that all interactive elements can be operated entirely via a keyboard. This requirement may involve different checks depending on whether the functionality is open or closed.

• Improvements are being applied to the software to ensure it adapts properly to the device's orientation, maintaining usability in both portrait and landscape modes. This check is always performed, regardless of the type of functionality.

• (11.1.4.4) The software is undergoing a visual and structural redesign to allow text to be resized by up to 200% without loss of information or functionality. This requirement is evaluated differently depending on whether the software has open or closed functionality.

• (11.1.4.10) We are working to ensure the software automatically reorganises content when the text size is increased, without the need for unnecessary horizontal or vertical scrolling. This requirement applies with slight differences depending on the type of interface.

• (11.4.1.2) The software is being thoroughly reviewed to ensure that all interface elements have an accessible name, a correctly defined function, and a clear transmission of states or values. This criterion applies to open functionalities and is adapted for closed environments.

• (11.4.1.3) Mechanisms are being implemented in the software so that dynamic messages are correctly announced by screen readers. This includes states such as errors, confirmations, or automatic changes, with specific application in open environments.

Preparation of this provisional accessibility statement

This statement was prepared on26/06/2025.

The method used to prepare the statement was a partial review, based on the requirements of the EN 301 549 standard, carried out by Everycode S.L. on 26/06/2025.

Everycode S.L. has an independent inspection unit accredited by ENAC (National Accreditation Body) in accordance with the requirements set out in the ISO/IEC 17020 standard, for the inspection of websites and mobile applications under the EN 301 549 standard.

Last revised:: 26/06/2025.

Observations and contact information

We value your active participation in the continuous improvement of our digital accessibility. If you would like to make suggestions, report incidents, or request information about our website's accessibility, you can contact us through the following channels:

● Telephone: 900929392

● Email: atc.mlo@metroligero-oeste.es

● Link to form: https://www.metroligero-oeste.es/atencion-al-cliente#contact

Introduction

AtMetro Ligero Oeste, S.A. we are committed to universal digital accessibility, and we work continuously to ensure that our digital assets can be used by everyone, regardless of their abilities, age, or personal circumstances.

Our Accessibility Statement is based on the latest version of the harmonised European technical standard EN 301 549, which is the European digital accessibility standard approved by the European Commission. This standard defines the accessibility requirements for technological products and services.

The scope of this statement covers The Metro Ligero Oeste iOS application, excluding embedded content from external domains. However,Metro Ligero Oeste, S.A.and its third-party suppliers maintain an active commitment to improving the accessibility of external content included on our Digital Asset, with the aim of ensuring the most inclusive digital experience possible.

Our objective is to continuously monitor and correct any digital accessibility barriers, with the goal of providing an inclusive and seamless experience for all users.

Beyond regulatory compliance Metro Ligero Oeste, S.A.aspires to exceed legal requirements regarding digital accessibility. Our commitment is to achieve the highest accessibility standards, with the goal of meeting AAA-level criteria, continuously improving the usability of our digital products, and obtaining certifications that endorse our excellence in accessibility.

To achieve this ambitious goal, we have implemented a comprehensive digital accessibility service (S.I.A.), developing and implementing comprehensive corrective measures that include specialised training for our teams, systems for continuous evaluation and improvement of accessibility, and proactive actions on both our websites and mobile applications, with the ultimate purpose of ensuring a truly universal and inclusive digital experience.

Adopted Criteria

Metro Ligero Oeste, S.A.follows the EN 301 549 standard to ensure the digital accessibility of its Digital Assets. Some of the features implemented to improve content accessibility are:

• (11.1.3.1) Progressive improvements are being made to the software to ensure that the semantic structure (headings, lists, content regions) is correctly interpreted by assistive technologies. This requirement applies to both open and closed functionality, with adapted procedures for each case.

• (11.2.1.1) The software is being adjusted to ensure that all interactive elements can be operated entirely via a keyboard. This requirement may involve different checks depending on whether the functionality is open or closed.

• (11.1.3.4) Improvements are being applied to the software to ensure it adapts properly to the device's orientation, maintaining usability in both portrait and landscape modes. This check is always performed, regardless of the type of functionality..

• (11.1.4.4) The software is undergoing a visual and structural redesign to allow text to be resized by up to 200% without loss of information or functionality. This requirement is evaluated differently depending on whether the software has open or closed functionality

• (11.1.4.10) We are working to ensure the software automatically reorganises content when the text size is increased, without the need for unnecessary horizontal or vertical scrolling. This requirement applies with slight differences depending on the type of interface.

• (11.4.1.2) The software is being thoroughly reviewed to ensure that all interface elements have an accessible name, a correctly defined function, and a clear transmission of states or values. This criterion applies to open functionalities and is adapted for closed environments.

• (11.4.1.3) Mechanisms are being implemented in the software so that dynamic messages are correctly announced by screen readers. This includes states such as errors, confirmations, or automatic changes, with specific application in open environments.

Preparation of this provisional accessibility statement

This statement was prepared on 26/06/2025.

The method used to prepare the statement was a partial review, based on the requirements of the EN 301 549 standard, carried out by Everycode S.L. on 26/06/2025.

Everycode S.L. has an independent inspection unit accredited by ENAC (National Accreditation Body) in accordance with the requirements set out in the ISO/IEC 17020 standard, for the inspection of websites and mobile applications under the EN 301 549 standard.

Last revised: 26/06/2025.

Observations and contact information

We value your active participation in the continuous improvement of our digital accessibility. If you would like to make suggestions, report incidents, or request information about our website's accessibility, you can contact us through the following channels:

● Telephone: 900929392

● Email: atc.mlo@metroligero-oeste.es

● Link to form: https://www.metroligero-oeste.es/atencion-al-cliente#contac